Terms of service

About these terms

This website is operated by Denora, based in Bangkok, Thailand. By using this website or placing an order, you agree to these terms, together with our Shipping Policy, Refund Policy and Privacy Policy.

Orders and payment

Prices are shown in Thai baht (THB). No payment is taken at checkout. After you place an order, we contact you to arrange payment personally on WhatsApp +66 87 593 1771. Your order is confirmed once payment has been arranged.

Made-to-order pieces

Pieces that are in stock are ready to ship in 2–3 business days. All other pieces and sizes are made to order and ship in 4–6 weeks, depending on the design.

Shipping, returns and privacy

Delivery, returns and refunds are covered by our Shipping Policy and Refund Policy. How we handle your personal information is covered by our Privacy Policy.

Contact

Questions about these terms can be sent to us on WhatsApp +66 87 593 1771.